Refund policy
Thank you for shopping with GDYSWORLD.
We appreciate your support and want to ensure your shopping experience is enjoyable.
In the unlikely event that you are not completely satisfied with your purchase, we have outlined our return policy below:
Eligibility:
Returns are only accepted within 14 days from the date of purchase.
The item must be unworn, undamaged, and in its original packaging with all tags and labels attached.
Process:
To initiate a return, please contact our customer service team at info@gdysworld.com, https://www.instagram.com/gdysworld/ or https://www.facebook.com/gdysworld/ within the specified return period.
Provide your order number, reason for the return, and any relevant details.
Our customer service team will provide you with a return authorization number and guide you through the next steps.
Return Shipping:
The customer is responsible for the cost of return shipping.
Kindly ensure the item is securely packaged to avoid any damage during transit.
We recommend using a reputable shipping service that offers tracking and insurance for the package.
Refunds:
Once we receive the returned item, our quality control team will inspect it.
If the item is deemed to be in its original condition, we will process the refund.
Exchange:
If you wish to exchange an item, kindly drop us an email on info@gdysworld.com and our customer representative will be in touch with you shortly.
Non-Returnable Items:
For hygiene reasons, underwear, swimwear, and earrings are non-returnable.
Items marked as final sale or discounted are also non-returnable.
Damaged or Defective Items:
In the event of receiving a damaged or defective item, please contact our customer service team immediately.
We will arrange for the return and replacement of the item at no additional cost to you.
Please note that the return policy is subject to change without prior notice. We reserve the right to refuse returns if any of the above conditions are not met or if the return is consistent with fraudulent or abusive activity.
If you have any further questions or concerns, please do not hesitate to reach out to our customer service team.
We appreciate your support and want to ensure your shopping experience is enjoyable.
In the unlikely event that you are not completely satisfied with your purchase, we have outlined our return policy below:
Eligibility:
Returns are only accepted within 14 days from the date of purchase.
The item must be unworn, undamaged, and in its original packaging with all tags and labels attached.
Process:
To initiate a return, please contact our customer service team at info@gdysworld.com, https://www.instagram.com/gdysworld/ or https://www.facebook.com/gdysworld/ within the specified return period.
Provide your order number, reason for the return, and any relevant details.
Our customer service team will provide you with a return authorization number and guide you through the next steps.
Return Shipping:
The customer is responsible for the cost of return shipping.
Kindly ensure the item is securely packaged to avoid any damage during transit.
We recommend using a reputable shipping service that offers tracking and insurance for the package.
Refunds:
Once we receive the returned item, our quality control team will inspect it.
If the item is deemed to be in its original condition, we will process the refund.
Exchange:
If you wish to exchange an item, kindly drop us an email on info@gdysworld.com and our customer representative will be in touch with you shortly.
Non-Returnable Items:
For hygiene reasons, underwear, swimwear, and earrings are non-returnable.
Items marked as final sale or discounted are also non-returnable.
Damaged or Defective Items:
In the event of receiving a damaged or defective item, please contact our customer service team immediately.
We will arrange for the return and replacement of the item at no additional cost to you.
Please note that the return policy is subject to change without prior notice. We reserve the right to refuse returns if any of the above conditions are not met or if the return is consistent with fraudulent or abusive activity.
If you have any further questions or concerns, please do not hesitate to reach out to our customer service team.
